Glow Crest Logo

Glow Crest

  • Home
  • About
  • Services
  • Tours
  • Blog
  • Contact

Privacy Policy

Last updated: August 27, 2025

1. Introduction

Glow Crest ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email, phone number, address)
  • Travel preferences and requirements
  • Payment information (processed securely through third-party providers)
  • Passport and visa information when required for bookings
  • Emergency contact details

2.2 Usage Information

We automatically collect certain information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website information

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our travel services
  • To process bookings and payments
  • To communicate with you about your travel arrangements
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With travel suppliers (hotels, airlines, tour operators) to complete your bookings
  • With payment processors for transaction processing
  • With government authorities when required by law
  • With our service providers who assist in our operations
  • In case of business transfer or merger

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through our cookie settings or your browser settings.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Retention Period

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Glow Crest
118B Jln Membina
Singapore 162118

Phone: +65 6273 2969
Email: [email protected]

Glow Crest Logo

Glow Crest

Your trusted partner for unforgettable Southeast Asian adventures.

Quick Links

  • Home
  • About
  • Services
  • Tours
  • Blog
  • Contact

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy

Contact

118B Jln Membina
Singapore 162118
+65 6273 2969

© 2025 Glow Crest. All rights reserved.